Experience and competence
The team of FUTURA BILANCE Internal Repair Laboratory is composed of highly qualified technical personnel. Our team is qualified to deal with all FUTURA instruments AS WELL AS OTHER BRANDS.
Fast repairs
The laboratory and management work closely together at every stage of the repair process, to return the repaired instrument to you in the shortest possible time.
Professionalism
One of the main objectives for FUTURA BILANCE is the quality of service and the total satisfaction of the customer's needs. For this reason, the Repair Laboratory and the Management always work with high professionalism , providing immediate answers to any type of request, following up with the customer and keeping them informed throughout all stages of the instrument repair process.
Support
The Laboratory is able to guarantee original spare parts and provide immediate technical solutions, thanks to the spare parts warehouse always kept stocked up and updated.
Consulting
The competent technicians and management of FUTURA BILANCE also assist the customer with a free consulting service:
- We will provide a written estimated quote for the repair.
- We will promptly inform you in case the instrument cannot be repaired due to it being obsolete or possibly not worth the repairing costs
- If the instrument being repaired is approved for commercial transactions, thanks to our Metrology Lab (FUTURA LAB), we will be able to offer you the ideal solution to maintain the compliance of your instrument.